How can we help?
Get help with your project, start a new one, or talk to our team.
- Help with my projectOpen a support ticket from your workspace. It's linked to your project, so we see everything we need.Open my support tickets
- Start a new projectDescribe what you need. Our assistant asks the questions, and you see the price before paying.Start your project
- Talk to our teamQuestions about services, pricing or a larger project? Send us a message.Contact us
- Common questionsQuick answers about builds, changes, payments and going live.See the answers
How support works
One ticket, from question to answer
- 1
Tell us what's wrong
In your workspace, open Support & Helpdesk, pick a topic and describe it in your own words.
- 2
We reply in your workspace
Our team answers on the same ticket, so the whole conversation stays in one place.
- 3
Follow it until it's solved
Each ticket shows its status: open, in progress or resolved.
Common questions
Quick answers
Sign in, open Support & Helpdesk in your workspace, and choose New ticket. Pick the project it's about if there is one.
Our team is told automatically and fixes it. Your project page shows "Being fixed"; you don't need to do anything.
For everyday content, use your site's admin panel. For bigger changes, describe them under Request changes on your project page.
Yes. Open a ticket any time about your live website, its domain or its hosting.
Send us a message from the contact page with the email you registered with, and we'll help you get back in.
Still need help?
Open a ticket from your workspace and our team will pick it up.